Website Operations

Using Live Chat for Your Small Business eCommerce Store

August 22, 2016 | By | Reply More
Using Live Chat for Your Small Business eCommerce Store

Live chat is an effective tool in selling online. Learn the benefits of using live chat for your small business ecommerce store.

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4 Reasons Why You Should Choose a Free Website Builder

July 22, 2016 | By | 1 Reply More
4 Reasons Why You Should Choose a Free Website Builder

When you’re looking at building a website, you need to learn how to create and setup one up. Learn why you should choose a free website builder.

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How Responsive Are You to Emails?

September 1, 2014 | By | Reply More
How Responsive Are You to Emails?

Poor customer service, including the failure to respond promptly to emails, hurt Internet businesses. As a home-based online business, learn some ways to improve your email response time.

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How to Provide Online Customer Service

August 14, 2014 | By | Reply More
How to Provide Online Customer Service

For small businesses on Main Street, it’s VERY EASY to have great customer service and interaction. Not so online. Learn how to provide online customer service

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How to Set Up Your Website

January 22, 2014 | By | Reply More
How to Set Up Your Website

In part 3 of the article 7 Steps to Successful Web Site Development, learn how to set up your website including your domain name, website design, content creation, and website maintenance

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Operational Requirements of Setting Up a Website

January 22, 2014 | By | Reply More
Operational Requirements of Setting Up a Website

In part 4 of 7 Steps to Successful Web Site Development, learn the operational requirements of setting up a website including choosing a domain name, finding a web host and setting up your ecommerce store.

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How to Get Your Website Ready for Launch

January 22, 2014 | By | Reply More
How to Get Your Website Ready for Launch

In part 5 of 7 Steps to Successful Web Site Development , get your website ready for launch. Check your web hosting, and test whether everything is working

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How to Write Well for the Web

December 13, 2013 | By | Reply More
How to Write Well for the Web

People read differently on the Web, so you need to write differently for the Web. Surprisingly, very few Web sites take the time to lay out their content in a way that will maximize its readability. An important point is that it is more difficult to read on screen than from paper. This means that […]

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How to Launch Your New Business Website On-Time

December 5, 2013 | By | Reply More
How to Launch Your New Business Website On-Time

As the owner of a web design company, helping my client’s launch their new business web design on schedule proves to be challenging at times. From whatever point you look at it, delays are costly. Failing to launch your business website on time may cost you new business, and if you have ongoing marketing and […]

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Email, Phone or Live Chat Support: How to Best Serve Your Customers

December 4, 2013 | By | Reply More
Email, Phone or Live Chat Support: How to Best Serve Your Customers

There are generally 3 options for providing the customer support services needed by your customer: Email, Live Chat, and Phone. Compare these options and learn each one’s own advantages depending on the nature of your products or services.

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How to Write Effective Web Content

November 21, 2013 | By | Reply More
How to Write Effective Web Content

The often repeated phrase that ‘content is king’ has now become a cliche. Nevertheless, it is still true. If it were not for content, what would visitors look at when they visit websites? Of course, any old content won’t do. Your content has to interest visitors enough to bring them back to your website time […]

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10 Ways to Turn Browsers into Buyers

November 18, 2013 | By | Reply More
10 Ways to Turn Browsers into Buyers

Your potential customers will visit your site and decide within seconds if they will stay or go. Turning these quick browsers into buyers is one of the major obstacles in building your new business. Learn 10 ways to turn browsers into buyers

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