Good customer service is the lifeblood of any business. Any business, especially a small business, needs repeat customers to survive. To achieve this, a business needs to offer excellent customer service.
Great customer service is essential to help small businesses attract and retain the customers they need to survive and compete against the big boys, and more so in a downturn economy.
Know how to effectively deal with your customers and provide the highest level of customer service. Read our articles, tips and information on how to maintain quality customer service.
As a small business, regular shoppers symbolize the well being of your store and keep you from going out of business. They can help to protect your retail shop from the takeover of the bulk retailers. Learn why good customer service should be a priority for your retail store.
Poor customer service can mar your company’s growth and can even bring your business down permanently. So, if your customers are not happy with your service (and they might not tell you directly about it) – then you have a thing or two to worry about.
When times are rough, when everybody is hunting for new business, it is the best opportunity to listen to your frustrated customers. Actually the best time to find out how you can improve your service is now – before they complain. You might have experienced this: you call a supplier to complain or to request […]
An essential skill for entrepreneurs is keeping customers and fostering loyalty. Learn 8 customer service strategies that can knock the socks off your customers
Customer service is a important element of any business. Learn how to how to handle email inquiries and provide customer service that fosters loyalty.
Any business, especially a small business, needs repeat customers to survive. To achieve this, a business needs to offer excellent customer service. Learn how to offer excellent customer service.