Dear Yvonne (nice name!)
First of all, clients will love you because you will be coming to them
rather than them having to come to you. To make this easier on them (and to
avoid too much running around on your part), get a fax machine and e-mail
access. It's perfectly acceptable for you to run a secretarial business from
your home, and clients will understand this. In all your dealings with your
clients, they should feel they are working with a professional. If it happens
that that professional is working out of their home, so be it. More and more
people are doing this.
You may want to consider renting a post office box and using this address
on your letterhead, business cards, etc. A business telephone line (or a
business "ring" where both calls come in to the same line but the
ring is different for your business calls) may also be in order. (If you
answer your phone by your business name, and it is different from your own
name, be aware that the phone company will want to charge you for a business
line.) Get an answering machine or service for the hours you'll be away from
your office. Return calls promptly but during the business hours you want to
keep. This will keep clients from feeling they can call you all hours of the
day and night.
Good luck, Yvonne. Let us know how it goes!
.
About the PowerHomeBiz.com Guide:
Yvonne
Buchanan is a 20-year veteran of public relations, marketing and advertising.
She teaches public relations courses online for career changers, freelancers
and students through The PR Academy www.learnpr.com
and is co-founder of Real-World PR www.realworldpr.com
, a public relations information provider for small businesses. Real-World PR
offers public relations toolkits (manual/CD combinations) that allow small
business owners to create and maintain their own public relations programs.
The opinions expressed in this column are those of the
author, not of PowerHomeBiz.com. Users should not treat the Guide's response as
legal, accounting, or professional advice as all answers are intended to be
general in nature. Such advice can only be properly given by qualified
professionals who are fully aware of a user's specific geographical areas or
circumstances, such as an attorney or accountant.