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Business Intelligence 101

The goal of every business is to be successful by gaining new customers and retaining old customers. A crucial way of achieving this end is through Business Intelligence. Business intelligence is also known as simply BI. Business intelligence can be defined as a process of collecting information in the area of business. An essential idea of business is that data is enhanced into information and then into knowledge. Business use BI to gain an advantage in the marketplace by understanding their customer s needs, customer s decision-making processes, and economic, cultural, and technological trends. Business intelligence involves analyzing not only the customer but the entire industry as a whole. Finally, business intelligence is driven by a goal set by the company. The goal can be short term or long term.

Read full article by Robert Flanglin