"The release of ACT! 2010 and Salesforce.com Contact Management Edition has blurred the lines between CRM and Contact Management. Small businesses typically underestimate the costs of running software internally and they also frequenly misunderstand the limitations and true costs of online, SaaS solutions. We're prepared a detailed description of costs and limitations that most buyers don't forsee.", said Craig Klein, SalesNexus' CEO. "Online CRM and Contact Management software are tough to select for a small business. We've put together a side by side comparison chart to simplify things."

Typical costs associated with creating and managing the IT resources required to run contact management software internally are detailed as well as normally unexpected costs of customization and end user support for both contact management software and online CRM. In addition, several little know limitations of both ACT! 2010 and Salesforce.com are explored.

Please click on http://www.salesnexus.com/  to know more about the company and products.

About Author:

Craig Klein is CEO and Founder of SalesNexus.com, a leading online contact management system for small business sales teams. Craig’s a sales process guy. His passion is helping small businesses hire, train, measure and manage sales people through their sales process. Craig’s blog, Sell, Sell, Sell! has become a valued resource for business owners and sales executives.