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September 1, 2008 ( PowerHomeBiz
) - San Antonio, TX
-- IAS Claim Services is extending hours of operations and personnel at IAS
ClaimCare to ensure rapid and compassionate service to Gustav-affected home
and business owners in Louisiana and the Gulf Coast.
(news continued below))
IAS ClaimCare is the control center for communications between insurers,
adjusters and policyholders to handle hurricane Gustav claim s located in
San Antonio, Texas. ClaimCare personnel provide the first contact with
policyholders from their insurance carriers to inform home and business
owners how their claim will be handled, who their key contacts and adjusters
are and what timing they can expect through various stages of the claim
process. Beginning Tuesday, September 2nd, IAS ClaimCare will begin
operating hours from 8 am to 8pm CST seven days a week. "Any insurer that is
a client of IAS will be assured that their policyholders are getting the
best possible care when it comes to getting in touch with them, explaining
the claims process, setting appointments and maintaining communications
until their claim is completely resolved. Since Katrina, we established IAS
ClaimCare to ensure the most important aspect of the claims process -
effective communications are performed with extraordinary care, compassion
and expediency." said Larry B. Cochran, CEO of IAS.
In addition to the expansion of ClaimCare for Gustav, IAS will also
relocate several of the company's Vice Presidents from Texas operations to
the IAS office located in Baton Rouge, LA. "We will have our best people on
ground zero from day one to make sure every claim we are assigned will be
given the best possible attention to quality and speed" noted Cochran.
IAS is one of the nation's largest independent adjusting and insurance
services firms. Established in 1984, IAS has offices and control centers in
Texas, Oklahoma, Louisiana, Georgia and Florida. Through these control
centers, IAS provides claim services throughout the eastern half of the US.
IAS clients provide insurance to over 10 million homes and over 1 million
automobiles in the United States.
Contact:
David Terry
IAS Claim Services
Phone: (800) 288-4338
Fax: (800) 638-9806
1755 N Collins Blvd. Suite 350 Richardson, TX 75080
Email: lc@iasclaims.com
http://www.iasclaims.com/
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