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August 20, 2008 ( PowerHomeBiz ) -
Gurgaon, India
-- Drishti-Soft Solutions, a leading provider of Contact Center Software and
Enterprise Communications Applications, focused on simplifying Customer
Interaction Management announces the launch of FreePBX based IP-PBX offering
for enterprises especially in the SMB segment. Based on open-source
Asterisk, the full-featured IP-PBX comes for FREE.
(news continued below))
The software based IP-PBX offers next generation call management features
such as auto attendant, voicemail, email integration, call conferencing,
call recording, IVR, call presence, Day / Night, follow me, SIP / ZAP
extensions, and graphical reports. Built on open source FreePBX, the
application is easy to install and simple to manage.
The FreeBPX is equipped with the following functionalities for its users:
- Auto-Attendant
- Voicemail
- Graphical Reports
- Multiple-branch Connectivity
- Conferencing
- Ring Groups
- Day Night Control
- Follow me
- Call Recording
- Operator
Panel
- Phone Features (Call Waiting, Do-not-disturb)
- Blacklist
- Low Cost of
ownership
- TDM as well as VoIP networks
Based on latest technology, the
IP-PBX bears additional advantages over the legacy PBX in terms of
flexibility and extensibility. The IP based solution can scale more than
2000 extension seamlessly and can integrated with third party PBX, speech
engines and even applications like CRM.
"The developed nations have pioneered in improving customer experience by
adapting IP-PBX and use of applications like Voicemail, Follow-me,
Conferencing, Auto-Attendant, and Operator-Panel. The IP-PBX has already
taken over the traditional PBX in the west and is growing fast. We believe
that Enterprises in India today serve global needs and compete globally.
Thus there is need of Communication Systems that put them ahead in this
race, but are affordable at the same time. Drishti intends to bridge this
gap by bringing a highly reliable, feature rich solution to the Indian
enterprises. FreePBX offering from Drishti is a step forward in this
direction. We will be going to the market through channels with local
support available in all major cities," said Sachin Bhatia, co-founder and
VP, Business Development at Drishti.
Drishti has designed the innovative offering on the FreePBX platform to
enable enterprises to migrate from traditional PBX to the next-generation
IP-PBX in an easy and cost effective way. The application uses Digium cards,
Xorcom's USB Channel bank or media-gateways as per need and is based on
Asterisk Open source. Apart from the functionalities and benefits of the
conventional PBX, the enterprises can enjoy the additional advantages of
VoIP telephony and can inter-connect their offices for free calls. They can
easily integrate it with any combination of analog, IP or soft phones.
Enterprises can avail this full-featured IP-PBX offering at a minimal
installation charge and hardware cost. It is undoubtedly the best bargain
one can get.
About Drishti (www.drishti-soft.com)
Drishti is a leading provider of Contact Center Software & Enterprise
Communications Solutions. Drishti's award-winning flagship offering – DACX
Contact Center Suite has been a huge success in India and Philippines and
has become the leader in the Small and Medium Enterprises (SME) segment in
India within a span of two years. Drishti is currently building
Communications technologies for the next-generation Enterprises, empowering
them to manage their needs to dynamically manage Business Processes,
Interactions, Workforce and Service Levels on emerging Unified
Communications (IP Telephony, Unified Messaging, Conferencing, Presence
Management, and Application Collaboration).
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Drishti-Soft Solutions
Preeti Gaur
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