One of the main objectives of the research conducted by the Central
and Eastern European Outsourcing Association (CEEOA) with the support of
Council of European Professional Informatics Societies (CEPIS) is to
provide the holistic view on the potential of the CEE region as a global
cluster for provision of nearshore IT outsourcing for the Western
European countries and for offshore IT outsourcing for the North
American market.
“CEE IT Outsourcing Review” is conducted for the second time. The 2007
research report "Central and Eastern Europe IT Outsourcing Review 2007"
indicated that there was a great interest from the clients consuming
outsourcing services and research companies. Following positive feedback for
the 2007 Report, the CEEOA decided to commission an annual review on “CEE IT
Outsourcing Review”, resulting in this 2008 Report. “CEE IT Outsourcing
Review 2008” was conducted during January to July 2009. The national IT and
outsourcing associations, largest outsourcing companies, and independent
experts were invited as respondents. The Ukrainian software development
company NET Technology Center WEB100 (http://www.web100.com.ua), who provide
offshore outsourcing services and deals with the development of IT solutions
for B2B communications and business solutions based on Social Media
approaches, sponsored the research.
The research examines key development indicators of the IT outsourcing
market in the 16 countries of the Central and Eastern Europe region
including market value, number of professionals, number of IT companies
providing outsourcing services and market rates.
“CEE IT Outsourcing Review” includes the detailed country profiles,
experts estimations on the outsourcing market development during the
recession period, their opinion on new tendencies and forecasts for the
market recovery, profiles of the leading outsourcing companies in the
region.
Victor Maznyuk, President of Ukrainian Hi-Tech Initiative, one of the
CEEOA founders, noted,
“Outsourcing industry in the Central and Eastern Europe does not suffer
significantly during the financial crisis. At the outset of 2009 there was
insignificant number of the outsourcing companies closures. The outsourcing
industry always expected from the outsourcing players to meet the client
requirements quickly and to control the expenses. Having a great experience
of the development on the competitive market of outsourcing services
provision, the Eastern European companies learned how to work successfully
during the recession period without taking drastic measures and significant
business changes.
As a whole, the crisis produced the effect of improvement in the
industry. The number of IT specialists slightly increased, their salary and
rental fee underwent insignificant drop. This allowed companies to reduce
the cost of services and to be confident during the recession period.
Without any doubt I can claim that outsourcing industry is ready for the
increase of provided services value in view of the forthcoming economic
recovery.”
The official version of the research “Central and Eastern Europe IT
Outsourcing Review 2008” is available at the information portal ITONews.eu
http://www.itonews.eu and at the
CEEOA website.
About CEEOA
Central and Eastern European Outsourcing Association (CEEOA) (www.ceeoa.org)
was founded in 2008. The members of the association are the leading national
IT and Outsourcing associations from the Central and Eastern Europe, among
them Baltic Outsourcing Association (BOA), Ukrainian HI-TECH Initiative,
Hungarian Service Industry and Outsourcing Association (HOA), Employers’
Association of the Software and Services Industry (ANIS) from Romania,
Bulgarian Web Association (BWA) and ASPIRE - Association of IT & Business
Process Services Companies (Poland). One of the main objectives of CEEOA is
to promote the Central and Eastern European Region as competitive
alternative to other Global offshoring destinations, and to increase
services delivery quality and volume to the recognized standards.
Contact information:
Inna Sergiychuk
Central and Eastern European Outsourcing Association (CEEOA)
Phone: +38 044 458 1753
