As per Ruchir Brahmabhatt, Director f Ecosmob, "We could sense the market
need since some time. There's too much pressure on the Call Centers and
Marketing Service Providers to reduce their operational costs as the profit
margins have squeezed down. We found a huge scope in automated marketing
solutions that deliver customized and cost-effective campaigns without
affecting the quality output. It's also interesting to see that there are
only handful competitors while the demand in the coming time is going to be
huge."
CosmoBS has a simple and user friendly GUI that can directly upload the
entire phone or fax lists at single click. One can also pre-set the campaign
start time and finish time. The entire campaign is finally followed by a
comprehensive report for the user to judge its performance.
As per the Director of an US based Call Centre who is also a business
affiliate of Ecosmob, "I run campaigns for collections and financial service
marketing on behalf of my clients. Initially when these guys offered me
their alpha version for testing purposes, I was a bit reluctant of how would
this work for me. But right now I am more than satisfied as I have been able
to slash my hiring and space leasing requirements by 30-70%. This has really
relieved me in the current market conditions where sustaining my business in
spite of depleting profit margins is a prime concern."
Initially, Ecosmob plans to pitch the inbound and outbound customer
service centers, virtual assistant desks and even yellow page directory
owners while it does see a robust demand from mid to large sized companies
who deal with customers on front-end.
For further details about CosmoBS, please visit
http://www.asteriskservice.com/asterisk/products/cosmobs-broadcasting-system.html