Andrew Smith, IT manager at DMC Software Solutions, an esteemed Sage
Business Partner, said, “Customers expectations are constantly moving and it
is important for businesses to keep up with their demands to remain
competitive in the current economic climate. Customer service is vital to
keep clients onside and many organisations are looking to mobile CRM
solutions to cope with the increased pressures and changing landscape of
customer demands.
“SalesLogix Mobile 5.5 is the latest release from Sage, providing Sage
SalesLogix users with enhanced mobile capabilities. The new features make it
easier than ever for professionals to operate to maximum efficiency whilst
on the road. With SalesLogix Mobile 5.5 users have the same functionality
with this mobile CRM as they would in the office working from a laptop or
PC, they can do anything from answering calls and scheduling appointments
through to reviewing histories and grouping contacts.”
SalesLogix Mobile 5.5 extends SalesLogix CRM functionality to smartphones
providing users with a competitive advantage that can help drive revenue
while maintaining customer satisfaction. The secure instant access to vital
data from anywhere provided by SalesLogix Mobile CRM enables the field based
workforce to respond immediately to customer enquiries and pressing
opportunities.
New to SalesLogix Mobile 5.5 are “time-saving features” which make
everyday communications quick and easy to administer improving user
productivity and efficiency. On a basic level one-click dialling and
emailing allows mobile CRM users to make communications directly from a
contact record or account, through to more complex actions, such as,
obtaining directions to a customer site with integration to BlackBerry Maps.
In addition, SalesLogix Mobile 5.5 allows detailed customisations to be
deployed to the mobile application providing users with a solution tailored
to meet their exact needs.
About DMC Software
DMC Software is a company that is experienced in providing Customer
Relationship Management (CRM), Accounts and integrated business solutions
for businesses of all sizes, across a broad range of industries including
ACT! by Sage, Sage CRM, Sage SalesLogix CRM and Microsoft Dynamics CRM. With
advanced development abilities DMC can tailor a solution to meet the exact
requirements of a business, providing the tools and supporting services to
increase efficiency and profitability. For more information on the CRM
solutions and professional services available from DMC Software visit
www.dmcsoftware.co.uk .
Alternatively, email info@dmcsoftware.co.uk or call FREEPHONE 0800 6522 423
to speak to a member of the sales staff.
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For more information please contact Jade Dixon-Winters, Marketing
Executive.
