This partnership brings together two innovative companies to cater to the
ever-growing requirements of Call Centers in Malaysia. The two tech-savvy
entities have already kick started their partnership with the acquisition of
their first customer in Malaysia- BPO Asia. According to Mr. Tommy Ng,
Director (Sales), Microtel Technology, "Microtel is excited by Drishti-
Microtel partnership. Both Microtel and Drishti remain focused on the
partnership commitment to provide innovative solutions to customers across
the contact centre industry in the Malaysian Region."
Drishti, being pioneers in IP-based Communications Technology, and
developer of award winning next-generation communication suite Ameyo, wanted
a technology partner in Malaysia that not only shares Drishti's growth
ambitions, but would also work towards achieving maximum penetration in the
Call Center domain in the Malaysian Region.
Says Mr. Sachin Bhatia, VP, Business Development, Drishti- "With Microtel
we found synergies to aggressively market and support high end
communications solutions a consistently growing market like Malaysia. We are
confident of accelerating business growth especially for call centers and
customer facing enterprises by providing innovative, comprehensive
technology platform at the most appealing cost."
Drishti's platform Ameyo is equipped with next generation capabilities
like ACD, IVR, CTI, Voice Logger, Reporting , and Web Callback to name a
few. Being SOA and MDA-based, Ameyo gives businesses the flexibility to
innovate accordingly. Drishti's solutions are ideal for call centers and
other businesses who want to migrate from legacy PBX based boxes to full
blown contact center solutions, at affordable costs. Drishti offers
comprehensive customer care solutions to call centers and enterprises that
are in need of providing unified, scalable and flexible platform for
Customer Interaction Management.
About Drishti www.drishti-soft.com
Drishti provides Contact Center Software & Enterprise Communications
Solutions. The Company creates innovative Communications technologies for
next-generation Enterprises, empowering them to dynamically manage their
Business Processes. Drishti's customers enjoy significant benefits in terms
of increase in efficiency levels, reduction in operational costs,
flexibility to grow, consistent user experience and a demonstrable ROI.
Drishti's innovative solutions are running successfully at hundreds of
client locations across the globe. The Company has been awarded the BPONews
Best Contact Center Solution 2007, IP Contact Center Technology Awards 2008,
Member's Choice Award 2008, and the NASSCOM Innovation Awards 2008. Drishti
is also among the Deloitte Fast 500 Company in APAC, and Red Herring
finalists.
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Shashank Shalabh,
Drishti-Soft Solutions Pvt. Ltd., +91 - 0124 - 4771000
