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March 18, 2008 ( PowerHomeBiz
) - Needham, MA and Mountain View, CA, USA --- RatePoint,
Inc., a market leader for online reputation management platforms for
businesses, and VeriSign, Inc. (NASDAQ: VRSN), the leading provider of
Internet infrastructure for the networked world, today announced that
VeriSign will integrate RatePoint’s online reputation management and
customer feedback platform as a value-added offering for customers to
purchase as part of VeriSign’s retail SSL certificate. VeriSign is the
leading provider of SSL certificates and one of the most trusted brands on
the Internet. This agreement reflects VeriSign’s commitment to help online
businesses improve consumer confidence and trust by enabling consumers to
rate their overall satisfaction in doing business with them.
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In the past, consumers have posted ratings and reviews on consumer-driven
review sites like Yelp or Angie’s List, oftentimes because a business may
not have its own outlet to collect and respond to customer feedback.
RatePoint effectively bridges the gap between consumers and businesses,
providing a fair, balanced and straightforward way to connect with
customers, to resolve potential disputes and share reviews. The end result
for businesses is a better reputation and improved consumer confidence and
trust.
“The combination of VeriSign SSL with RatePoint will provide VeriSign
customers with another way to establish trust amongst its consumers,” said
Chris Babel, senior vice president, SSL, VeriSign. “The market for RatePoint
is relevant to businesses that use VeriSign SSL certificates to secure
e-commerce transactions. Gaining the trust of consumers is vital to business
success, and adding a mechanism to collect and promote authentic customer
feedback and ratings will only further that trust.”
“The VeriSign brand is a well-recognized symbol of a trusted and secure
business, and the RatePoint solution further helps businesses promote,
protect and manage their business reputation,” said Neal Creighton, CEO and
co-founder, RatePoint. “The natural synergies of both solutions further
exemplify the power of this partnership for merchants and online consumers.”
Recent studies indicate that an increasing number of consumers search for
online reviews before making online and offline purchase decisions. Given
the proliferation of consumer-generated content on the Web, RatePoint helps
businesses manage what's being said about them online by providing a
proactive mechanism to capture and publish consumer reviews and feedback
directly from their Web sites. Previously, where any individual's comments
could impact a business, RatePoint’s patent-pending offering provides
perhaps the most innovative tool for businesses in encouraging customers to
speak up. The mutual benefit to consumers is they are given an interactive
method to provide feedback directly to a business, where potential issues
are more likely to be resolved.
“The rise of social media and user-generated content has propelled online
reputation to top of mind for large and small businesses alike,” said Toby
Bell, Vice President at Gartner. “By taking a proactive approach to
managing, monitoring, and protecting their Internet reputations, businesses
will improve consumer confidence and trust.”
About VeriSign
VeriSign, Inc. (NASDAQ: VRSN), operates Internet infrastructure services
that enable and protect billions of interactions every day across the
world’s voice, video and data networks. Additional news and information
about the company is available at www.verisign.com .
About RatePoint, Inc.
Founded in 2006, RatePoint, Inc. offers a powerful, quality-assurance
certification and customer feedback platform for today’s growing businesses.
Leveraging the latest in Web 2.0 trends, web content authentication and
consumer ratings systems, RatePoint, Inc. is revolutionizing the way
businesses and consumers define, identify and monitor quality. RatePoint,
Inc. was founded by the founders of GeoTrust and is a venture backed by
Prism VentureWorks and .406 Ventures. For more information about RatePoint,
Inc., please call 888.777.1636 or visit
www.ratepoint.com .
Statements in this announcement other than historical data and
information constitute forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the Securities
Exchange Act of 1934. These statements involve risks and uncertainties that
could cause VeriSign's actual results to differ materially from those stated
or implied by such forward-looking statements. The potential risks and
uncertainties include, among others, the uncertainty of future revenue and
profitability and potential fluctuations in quarterly operating results due
to such factors as the risk that VeriSign's announced strategic
relationships, including the relationship described herein, may not result
in additional products, services, customers, profits or revenues; and
increased competition and pricing pressures. More information about
potential factors that could affect the company's business and financial
results is included in VeriSign's filings with the Securities and Exchange
Commission, including in the company's Annual Report on Form 10-K for the
year ended December 31, 2007 and quarterly reports on Form 10-Q. VeriSign
undertakes no obligation to update any of the forward-looking statements
after the date of this press release.
© 2008 RatePoint, Inc. and VeriSign, Inc. All rights reserved. VeriSign,
the VeriSign logo, VeriSign Secured, and the Checkmark Circle, and other
trademarks, service marks, and designs are registered or unregistered
trademarks of VeriSign, Inc. and its subsidiaries in the United States and
in foreign countries. All other trademarks are property of their respective
owners.
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