To keep them motivated?
To ensure they stay with the company?
But at what cost - to the employee, the employees who work for them and
the company.
Yes, if you want to retain your top employees, you must…
1 Give them a reason to stay 2 Find a way to motivate them 3 Reward them.
But, if you reward too much, too fast - it can be dangerous for your
entire organization.
In order for companies to retain top talent and stay competitive in
today's market they are engaging in fast tracking. This means they are
moving selected employees quickly to or through managerial levels in an
organization.
5 Reasons Why Fast Tracking is a Dangerous Strategy for Increasing
Employee Retention
1 Skills can be learned quickly; experience takes time. In order to be an
effective leader, your managers need to gain experience in:
- Correctly identifying and solving problems
- Framing and making good
decisions
- Dealing with the myriad of people-related issues that confront
every manager in every organization
- Organization course correction *
Role-based leadership
2 Many times, when your organization engages in fast tracking, a new
manager will set a new initiative in motion and then leave the position
before the impact of the initiative is realized. They are missing the
day-to-day experience of interpersonal behaviors and interactions that come
with any transition—the intangible. It's these subtleties that are often
missed. And it's these subtleties and the way you handle them that hones a
good leader.
3 Each managerial level brings new challenges and requires different
skills and behaviors. Moving too quickly through an organization runs the
risk of missing critical experiential learning. Experience is accretive and
it is difficult to learn vicariously. What you learn today you use as a
framework for how you behave and react tomorrow. Short changing this
learning cycle can result in a leader derailing later.
4 When leaders derail because a company engaged in fast tracking in order
to retain top talent, it creates a disastrous domino effect for the
organization as a whole. We all know that the number one reason people leave
a company is because of their immediate supervisor. We also know that poor
decisions and poor problem solving skills can result in service and
profitability deterioration for a company.
5 Fast tracking creates a winner / loser environment within the company.
Unless you want to build a highly-competitive, stressful environment and
internal culture that makes your employees hate Mondays because it is the
start of a work week, creating winners and losers is not a good long term
strategy.
Why Companies Engage in Fast Tracking Even Though It's Dangerous to the
Health of their Organization
Companies need to grow talent internally and insure smooth management
transitions. And the reality is that some industries are disproportionally
affected by talent shortages (such as health care) and may have no other choice
than to promote an employee who is truly not ready to handle the position.
(This is a common practice for technical and clinical staff promoted to
management).
So what should you do?
7 Tips for Retaining Top Talent Without Hurting Your New Manager,
Employees and the Company
1. Develop a succession plan for your company. This means get committed
to a process or structure of internal management and talent development.
2. Identify individuals within the organization who have the potential to
move into leadership positions. You should be identifying multiple
candidates for each position. Don't be afraid to take some risks in
candidate identification. Not all high potential candidates initially
present an outgoing and aggressive demeanor (and remember these qualities do
not necessarily ensure a good manager.)
3. Provide the identified individuals with opportunities to take on
additional projects to demonstrate their skills as well as their ability to
learn and grow. The projects should create the opportunity for the candidates
to "live" with the consequences and take responsibility for their actions
and decisions.
4. Provide new managers with an internal mentor and an external coach to
insure support during the transition process. This support should be for at
least six months to one year. This process is referred to as: transition
integration".
5. Give all new managers a personality and job performance assessment.
This is a valuable tool in identifying emerging leader attributes and
potential risk areas. Now you will be able to enable early intervention and
prevention and give the most effective support to the new manager. This is
better than the"sink or swim" approach to learning that new managers are
often thrown into.
6. Provide all candidates with self-assessment tools and learning
opportunities. Do this both within the organization in the form of added
responsibilities and through outside learning opportunities such as
conferences and executive education programs, professional memberships.
7. Monitor your new manager's progress (through the supervisor
and mentoring and coaching support) and review your succession plan each year.
Evaluate the success of the current program and the individuals in the
program. Improve where necessary and identify and support new leadership
candidates.
Be aware that some candidates simply may not be interested in this more
protracted and performance based approach. They may feel threatened or
choose to leave. That's OK too. The risk of promoting too quickly and the
derailment that could occur is not worth the harm an unprepared manager can
bring to the organization.
Talent is to be developed, not anointed.
Management Consultants Tony Kubica and Sara Laforest have 50+ years of
combined experience in helping small and large businesses accelerate their
business growth in record times. Now get their FREE WHITE PAPERS:
"Self-Sabotage in Business" and "Effective Talent Management and Integration
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how to retain top talent and profits!
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Eric Gruber