By now you should have decided what you want, written out your mission
and affirmative goals, created HVFDAs for each goal and chosen your niche
market. The next step is to learn how to serve your niche successfully...
guaranteed.
By far one of the best methods I have found to achieve this end is a
research and interview process I call the AskLearnRiches™ questionnaire
process, which plays a significant role in the Million Dollar Marketing
System. This simple technique will provide you with tremendously valuable
insights and generate a flood of referrals — even from people who don't like
to give them.
When I began working with affluent women and made the decision to write
my book, If Only I Had Known: What You Need to Do NOW to Avoid Devastating
Financial Mistakes, I knew I needed to talk to as many qualified women as
possible. This was when I began to understand the power of research as a
revenue-producing marketing activity that should become part of your system.
Additionally, I set up an automated campaign to notify and remind my
clients, prospects and centers of influence that I was looking to interview
divorced and widowed women. I explained that the purpose of these interviews
was to help me better serve my existing clients and to gather information
for a book I was writing to help other women facing a life transition. I
also shared that I would not try to sell my services to anyone they
introduced me to: If these people wanted my advice, I would schedule a
separate meeting. The floodgates opened, and I had more research referrals
than I could handle.
The AskLearnRiches™ Research Process
The process is so simple and powerful I only wish I had discovered it
earlier! To make it work for your Million Dollar Marketing System, just
follow the four simple steps outlined below:
Step 1: Identify clients, prospects and centers of influence that can
help you gain insights into your niche market. Create a list of all the
clients you already have in your niche, prospects you'd like to meet, and
leaders of organizations, churches, support groups, clubs and other advisors
who service your ideal clients. You may need to spend time online or at the
library to create this list, but it’s well worth the effort. Write down
names (or better yet, input them into your contact manager) and contact
information and keep your list organized so you can track who you've talked
to and with whom you need to follow up.
Step 2: Set up and conduct your interviews. Contact a sample of
the people on your list to schedule half-hour appointments. It's best to
meet these people in person, but in the initial stage, when you are still
confirming that this is the best rich niche to serve, it makes sense to do
these interviews over the phone if necessary. Be polite, and assure them
that because you respect their expertise and opinions, you want to pick
their brain. In the section below, we'll talk about what to ask while
conducting your interviews.
Step 3: Automate your follow-up. I believe that automated,
consistent follow-up is what separates superstars from average producers.
Immediately after you conduct an interview, send a thank-you note and maybe
even a small gift of your appreciation. This is a great time to ask for
referrals from your interviewees. You'll also want to keep checking in with
your interviewees on a regular basis with additional questions and ideas.
I've found that a 90-day follow-up cycle is extremely effective.
Step 4: Create your AskLearnRiches™ questionnaire. Once you
schedule your interviews and set up your follow-up system, what do you do
when you actually get to the interviews? Your interview style will evolve
over time, but go in with the goal of gaining information you can use to
better serve your chosen niche market and market yourself more effectively.
Here are some examples of questions to ask affluent women:
- What were the best financial decisions you made?
- What challenges, if any, did you encounter?
- What would you have done differently if you could do it over again?
- How did you cope with the stress of your life transition?
- What support groups did you attend?
- Which were the most beneficial?
- What church affiliation did you have?
- Was it helpful?
- What hobbies do you have? Did they help during the life transition?
- Where did you get your financial advice? Do you still get it from
that source?
- What magazines do you read?
- What radio stations do you listen to?
- What clubs do you belong to? (Make sure and get the contact
information so you can call and ask if they have guest speakers.)
- How do you prefer to receive information (mail, e-mail or fax)?
- Do you want me to provide the information I learn about how to avoid
financial and life mistakes from these interviews to you?
- Do you have other friends or acquaintances I could interview?
Be sure to be friendly and flexible. Even if your interviewee makes
comments that are wrong, never argue — you are there to gain information and
insight. Lastly, be very respectful of their time — especially if you are
interviewing a non-traditional woman. And remember, practicing is the key —
the more interviews you do, the more comfortable you'll become.
When you conclude your interviews, be sure to ask your subjects if they'd
like to receive updates from other interviews you're conducting. Specific
questions work best, such as, "Would you like to receive information from my
interviews that will help you make better financial decisions?" Most will
want the information, and this is a great way to add people to your
automated prospect list.
Step 5: Compiling the data. As you start your AskLearnRiches™
marketing process as part of your Million Dollar Marketing System, make
sure you spend time compiling the data you collect from each interview.
Soon, you'll begin to see similarities among your subjects regarding the
clubs they belong to, the way they prefer to receive information, etc. I
find it best to use an Excel spreadsheet and organize my data by category,
so I can keep reviewing what my target market wants and think of great new
strategies to meet their needs.
The more research you do, the more expert you'll become in your “rich
niche,” and that means your ideal clients will look to you for the best
advice they can get.
To contact Annette about serving your niche effectively, or to request
information on the automated follow-up system Annette uses to maintain
contact up with clients, prospects and centers of influence, send your
questions to questions@millionaireseries.com and include “Million Dollar
Marketing System” in the subject line.
About the Author:
Annette Bau, CFP™ practitioner, is Founder of MillionaireSeries.com and
the author of How to Grow Your Business Working with Affluent Women and The
7 Principles of Becoming a Millionaire for Life. She can be reached at
Questions@MillionaireSeries.com. To receive information go to
www.MillionDollarMarketingPractices.com or learn more about the Million
Dollar Marketing System.com, go to www.MillionDollarMarketingSystem.com.