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February 11, 2009 ( PowerHomeBiz ) -
Lake Placid, NY -
A virtual trade show is a cross between a webcast meeting and a video game.
And it's the next big trend in trade shows. Although a mere 1% of all trade
shows are now held online, industry experts expect that by 2015, more than
25% of trade shows will be conducted in virtual environments. That's a
market you can't afford to ignore.
(news continued below)
Like online meetings, a virtual trade show can be simple or
breathtakingly realistic. The simplest assemble a series of pages, each one
a virtual booth for an exhibitor, plus instant messaging so exhibitors and
attendees can talk in real time. The more complex are complete environments
like high-level video games or such online worlds as Second Life. In these,
each participant controls an avatar. VOIP (voice over internet protocol) can
allow you to talk to attendees, and you can easily email brochures or allow
attendees to download them.
But why bother when face-to-face meetings are so much more satisfying and
real? Because virtual trade shows offer some solid advantages.
1. Triumph Over Tighter Budgets
Imagine a trade show with no costs for transportation, shipping, hotels,
hospitality, or booths, and just a minimal cost for exhibit space. That's a
virtual trade show.
With travel costs rising and travel budgets falling, more industries are
turning to virtual trade shows as a less expensive way to showcase their
wares. Electronics and high tech companies are naturally comfortable with
the online format, but they're not alone. Plenty of other industries, from
plumbing to candy-wrapper design, have held successful virtual shows.
2. Spread Your Wings
All too often, the sheer size of trade show investment keeps the
marketing department stuck in a traditional rut of "what worked last year."
The new medium will free you to experiment with innovative exhibit ideas—and
rapidly change the ones that don't work. At a virtual trade show, you don't
need to worry about the flow of foot traffic or many other design
constraints.
Moreover, you'll have help designing your display. Set-up on virtual
trade show sites takes less than an hour, and the software is supplied.
Depending on the site, you will have an exciting array of multimedia tools
at your service. Some offer VOIP (voice over internet protocol), so you can
chat by voice with attendees. Most offer instant messaging capabilities, so
you can chat in real time with attendees—and keep several conversations
going at once.
3. Open a Stall in a New Market
Not only will you be able to test fresh approaches, you will also have
the freedom to explore new markets without fear of blowing the annual
budget. Because of the low overhead, you can dare to attend non-traditional
trade shows you might not otherwise attempt.
4. The Future Is Green
Compared to traditional trade shows, virtual trade shows are "greener."
Lowering environmental impact is an increasingly important goal for many
companies. Tax incentives for cutting fuel costs are also likely to
increase, making virtual exhibits an even more attractive proposition.
5. Follow That Lead!
Traditional trade shows often generate exciting leads. Unfortunately, 80%
of those leads are never followed up - a statistic bound to discourage the
most enthusiastic marketing professional. The reasons are myriad:
disconnects between marketing and sales departments, the difficulties of
reading hand-scribbled names and addresses, the tedium of entering contact
information by hand into databases.
However, virtual trade shows collect the data for you - and most include
built-in lead management software. Suddenly tracking those leads becomes
simple. In addition, many systems offer tags so you can make notes on
attendees or companies, making it easy to follow up. You can also keep tabs
on both staff and attendee activities.
Virtual trade show systems generally allow you to run analytics as soon
as the show is over. Instead of entering all the data separately, the
virtual trade show tracks and analyzes it for you. You'll be able to start
following up leads immediately, which can greatly improve your return on
investment.
6. Market to the Twenty-First Century Customer
Most important of all, virtual trade shows will help you reach out to the
digital generation. Over time, more and more corporate decision makers will
be at least as comfortable with the virtual world as they are with text on a
page.
Already members of the digital generation are taking over key positions
in government and business. President Obama's transition team was co-chaired
by a Wharton professor distinguished not only for his scholarship but for
his skill at World of Warcraft, a virtual raiding game. Plenty of people now
in their thirties could use a mouse before they could clutch a pencil, and
they spend their spare time on Second Life and other virtual realms. A
virtual trade show will seem as natural to them as the telephone does to
older people.
This demographic trend is bound to continue. Gaining experience now in
the virtual world will give you an edge in marketing to this vast
demographic.
The virtual trade show may never completely replace the great exhibit
halls. Face-to-face contact is just too essential for many people. However,
a wise marketing professional will use this exciting new technology to reach
out to customers. It's one more tool in your arsenal, and you can use it
effectively to improve your company's bottom line.
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Written by Susan A. Friedmann, CSP, The Tradeshow Coach, Lake
Placid, NY, internationally recognized expert working with companies to
increase their profitability at tradeshows. Author: "Riches in Niches: How
to Make it BIG in a small Market" and "Meeting & Event Planning for
Dummies." For a free copy of "Exhibiting Success" sign up for "Tradeshow
Tips Newsletter" at
www.thetradeshowcoach.com
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