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February 27, 2008 ( PowerHomeBiz ) -
Mountain View, CA ---
VeriSign, Inc. (NASDAQ: VRSN), the leading provider of Internet
infrastructure for the networked world, today launched “The Cart Whisperer,”
a creative viral marketing campaign that offers a humorous take on a topic
that is no laughing matter for online businesses: abandoned shopping carts.
Convincingly filmed with the single-camera look of today’s reality TV shows,
The Cart Whisperer serves to bring to light the motivations and behaviors
behind shopping cart abandonment.
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The segment chronicles the work of Liberty Fillmore, a man with unusual
communication skills that allow him to “rescue” an abandoned shopping cart
from a weed-choked parking lot and lead it back home to a shopping center.
The video can be viewed at www.nomoreabandonedcarts.com.
The VeriSign campaign is aimed at highlighting the pain companies
experience as they try to understand why consumers fill online shopping
carts, only to abandon them before buying. In the face of an uncertain
economy, online retailers are clamoring to find ways to turn shoppers into
buyers. At stake are hundreds of millions of dollars in annual revenues lost
to abandoned carts.
But that’s changing, thanks in part to advanced security technology that
provides instantly visible reassurance to consumers using the latest Web
browsers, including Internet Explorer 7 (IE7) and the latest beta release of
Firefox 3. When consumers using these browsers visit Web sites protected by
VeriSign Extended Validation (EV) Secure Sockets Layer (SSL) Certificates,
their browser’s address bar turns green. That green bar signals to consumers
they have reached a Web page protected by VeriSign EV SSL Certificates,
instead of a convincing impostor page created by identity thieves. Such
fraudulent pages are a common tool for e-criminals bent on stealing
sensitive personal information, from passwords to Social Security Numbers.
More and more online businesses have found that Extended Validation
protection is helping to reverse the costly trend of abandoned carts. For
example, Scribendi, an online editing and proofreading service, saw its
completed transactions rise by 27 percent, and DebtHelp.com, which connects
consumers with companies that can help erase debt and rebuild credit, saw an
11 percent jump in the number of completed financial forms among consumers
using IE7.
“Nearly every online business tracks abandoned carts and calculates the
losses they represent,” said Patrick Byrne, CEO and Chairman of the Board of
Overstock.com. “While few businesses can afford to walk away from potential
revenue, they do just that when they fail to do everything they can to build
trust with their customers. VeriSign EV SSL Certificates allow us to
establish an instant bond with customers, who know at once that they’ve
reached our Web page and no one else’s. It would be easy to say you can’t
put a price on that kind of protection, but every successful online retailer
knows the price of foregoing that protection.”
“Marketing analysts may formulate sophisticated methods to decrease
abandoned shopping cart rates and drive transactions, but it’s as simple as
security: when consumers feel protected, they’re more apt to purchase,” said
Tim Callan, vice president of SSL product marketing at VeriSign. “This is
what companies like Overstock.com, Scribendi and DebtHelp have found. Our
new viral campaign presents this issue within the familiar framework of
today’s popular culture. It’s a fun and engaging way to present an issue
worth thinking about – and for any company doing business online, an issue
worth doing something about.”
As the most respected and trusted SSL authority on the Web, VeriSign is
the EV SSL Certificate provider of choice for more than 2,500 Internet
domains, representing greater than 75 percent of the entire EV SSL
Certificate market worldwide. In fact, over 93 percent of the Fortune 500 –
and the world’s 40 largest banks – rely on some form of VeriSign SSL
Certificate to meet their security needs. To learn more about VeriSign EV
SSL, visit http://www.verisign.com/EV-SSL
About VeriSign
VeriSign, Inc. (NASDAQ: VRSN), operates Internet infrastructure services
that enable and protect billions of interactions every day across the
world’s voice, video and data networks. Additional news and information
about the company is available at
www.verisign.com .
Contacts Christina Rohall, crohall@verisign.com, 650-426-5219 Investor
Relations: Nancy Fazioli, ir@verisign.com, 650-426-5146
Statements in this announcement other than historical data and
information constitute forward-looking statements within the meaning of
Section 27A of the Securities Act of 1933 and Section 21E of the Securities
Exchange Act of 1934. These statements involve risks and uncertainties that
could cause VeriSign's actual results to differ materially from those stated
or implied by such forward-looking statements. The potential risks and
uncertainties include, among others, the uncertainty of future revenue and
profitability and potential fluctuations in quarterly operating results due
to such factors as the inability of VeriSign to successfully develop and
market products and services and customer acceptance of any products or
services, including VeriSign’s Extended Validation SSL Certificates and
solutions, the possibility that VeriSign’s announced services may not result
in additional customers, profits or revenues; and increased competition and
pricing pressures. More information about potential factors that could
affect the company's business and financial results is included in
VeriSign's filings with the Securities and Exchange Commission, including in
the company's Annual Report on Form 10-K for the year ended December 31,
2006 and quarterly reports on Form 10-Q. VeriSign undertakes no obligation
to update any of the forward-looking statements after the date of this press
release.
©2008 VeriSign, Inc. All rights reserved. VeriSign, the VeriSign logo,
the checkmark circle, and other trademarks, service marks, and designs are
registered or unregistered trademarks of VeriSign, Inc., and its
subsidiaries in the United States and in foreign countries. All other
trademarks are property of their respective owners.
Francisca LLamas
Weber Shandwick T: 408-685-0608 | F: 408-685-0601 www.webershandwick.com
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