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January 16, 2009 ( PowerHomeBiz ) -
Bethesda, MD
- Legal Advantage, LLC, a premier provider of legal support services, is
proud to recap some of the highlights achieved during 2008:
(news continued below)
• Fastest Turnaround Time: The year started with Legal Advantage
announcing the launch of the "72-Hour Turnaround Guarantee," a
ground-breaking promise exclusively designed for overworked and stressed
intellectual property attorneys. This Guarantee promised a standard project
turnaround from Legal Advantage to its clients within 72 hours of receiving
the full details of an illustration job during any business day. First
rolled out in the Midwest, this program is now being expanded to the rest of
the country.
• Customer Bill of Rights: In February 2008, Legal Advantage became the
first company in the patent illustration, prior art search, document review,
and legal research industry to memorialize a ground- breaking Customer Bill
of Rights[A1] . This Bill of Rights guarantees total satisfaction in terms
of delivery and quality of service offered to clients. Furthermore, Legal
Advantage ensures its clients the highest level of personal accountability,
professional commitment, and employee empowerment while creating for its
clients a dedicated line of communication and prompt attention for each
individual project.
• 15,000 and Counting: Legal Advantage successfully completed 15,000
Patent Illustration and Prior Art projects in August, 2008. Speaking on this
feat, Harold Pieroway, Senior Director of Account Services, said "It took us
seven years to reach the magic figure of 15,000, but at our current rate, we
should be able to 30,000 in less than two years now."
• Security First: Maintaining the highest possible security apparatus has
always been Legal Advantage's fortitude, and this was reaffirmed in
September 2008 when the company announced its compliance with ISO 27001.
This security protocol is generally regarded as one of the highest and
strictest security compliance programs. "This compliance is another example
of how Legal Advantage goes to great lengths to make sure that we are
committed to providing the highest level of service. We do this while
simultaneously increasing quality and turnaround times for our clients. Our
goal is to provide access to our services through any medium with the
highest security levels in place." Stated Aqil Chishty, Senior Director of
IT.
• Going Green: Legal Advantage announced its compliance with the
international standard for environmental management, ISO 14001[A2] , on
October 29, 2008. Commenting on this accomplishment, Samba Rao, Vice
President of Operations, stated: "Our commitment to environmental management
is absolute -- we even have an exclusively dedicated 'Green team.' This Team
takes care of all things eco-friendly, with special emphasis on the use of
non-renewable resources, waste avoidance, effective waste disposal, and
life-cycle planning. Legal Advantage will continue to evolve in its
environmental management systems, and our ISO 14001 compliance is a
testament to our efforts."
Speaking at the company's Annual Review, Mirza Baig, CEO of Legal
Advantage, commented: "I am delighted with the progress Legal Advantage has
made. This year saw many landmark achievements which we are certain will
form the groundwork for the company's future success. Our outlook for 2009
is positive and we are excited about building on the platform we have
created."
ABOUT LEGAL ADVANTAGE: With over eight years of solid industry
experience, Legal Advantage has carved a niche for itself in the
intellectual property and litigation support services arena. For
intellectual property attorneys, patent agents, and individual inventors,
Legal Advantage offers services including Prior Art Searches, Patent
Proofreading Services, Patent Illustration & Design Services as well as
drafting of patent applications.
Legal Advantage also offers world-class services in litigation support
services like Document Review, Legal Research, Trial Graphics, and
Electronic Discovery. The real benefits derived from these services include
reduced costs, faster project completion, and a higher quality end-product
deliverable.
The firm has set the gold standard for legal support services with
advanced technological capabilities, proven process methodologies,
innovation, including consistently cost-effective and
higher-than-industry-standard quality offerings.
Founded by seasoned intellectual property attorneys and litigators, Legal
Advantage combines unparalleled dependability, accuracy, and client service
- resulting in a stellar client retention rate that is among the highest in
the industry.
Legal Advantage is headquartered in the Washington DC suburb of Bethesda,
MD and has offices in Boston, Chicago, Los Angeles, New York, San Francisco
and Hyderabad, India. Please visit us on the web at
http://www.legaladvantage.net
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