I once had a crisis call from a CEO I was advising in Silicon Valley. He
had a serious problem on his hands. I will call him Steve.
Like many CEOs of growing companies, Steve was balancing a heavy work
load.
Among other things, he wanted to increase his company’s sales. He was
impressed by a presentation by a representative of an outside marketing
organization, and signed a binding contract for their services.
Then less that one month later after the outside company was all geared
up and going out to his customers, Steve realized he had made a terrible
mistake:
The contract he had signed gave the outside reps three times the
commission he was paying his own in house sales staff. The immediate outcome
was two lawsuits totaling millions of dollars.
Why did this happen? Because Steve was so stressed when he signed that
contract that his higher brain had been shut down. (This is a common symptom
of chronic stress).
He told me that at the time he could no longer understand what he read,
and mental focus was extremely difficult. Steve was in the grips of a
spiraling adrenalin high trap, and had not realized the consequences.
Many executives and entrepreneurs claim to thrive on stress. What they’re
enjoying is the physiological excitement from an adrenalin high.
But the truth is, adrenalin highs are designed to prepare your body and
mind to either fight or run. They are a key component of the stress
response.
During an adrenalin high your higher thinking centers close down, and
older, more primitive portions of your brain prepare you for emergency. Over
a period of time this leads straight to stage 2 burnout and serious mental
and physical exhaustion. And if you think YOU are immune, you're seriously
kidding yourself.
Burnout is a process that progresses through stages of stress overload.
With some self-monitoring, you have the opportunity to take steps to stop
the process at any stage. The three stages of burnout include:
- The stress arousal stage,
- The low energy stage, and
- The exhaustion stage.
The Stress Arousal Stage
You are experiencing this early burnout stage if you feel irritable,
anxious or forgetful, or are having difficulty with your mental focus.
Some of the common signs of early burnout include: Flare-ups of high
blood pressure, bruxism (grinding teeth during sleep), insomnia, headaches,
and acute gastrointestinal distress.
The Low Energy Stage
As your stress becomes more and more chronic, your body tries to
compensate for your growing mental and physical exhaustion. The feeling of
low energy so common with chronic stress is a sign your body is trying to
compensate for exhaustion by shifting into an energy conservation mode.
Behavior consequences often include: Forgetfulness, serious inability to
focus, a tendency to procrastinate, excessive time off from work, lack of
interest in your work or business, loss of hope and enthusiasm, decreased
desire for intimacy, and a persistent feeling of tiredness or exhaustion.
Other common signs include: Social withdrawal from friends and family,
cynicism, resentment, apathy and increased substance use (nicotine,
caffeine, alcohol or prescription drugs).
The Acute Exhaustion Stage
The acute exhaustion stage is where most people finally get a clear sense
that something is seriously wrong.
The signs of acute stress-related exhaustion often include: Chronic
sadness or depression, chronic stomach or bowel problems, chronic mental
fatigue, chronic physical fatigue, chronic headaches or migraines,
difficulty reading or understanding communications, and almost total
inability to focus.
Other common signs may include: A desire to drop out of society, quit
work, or abandon one’s business or profession -- and the desire to avoid
family, friends, and social situations.
About the Author:
Dr. Jill Ammon-Wexler is a former consultant to the Pentagon and a
Presidential Commission, and personal advisor to top executives, executive
teams, and individuals around the world. Her *Take Charge* ecourse is being
used by thousands of serious success seekers in 117 countries around the
world. For more information visit
http://www.quantum-self.com/smash_your_limits.htm