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10 Do's
and Don'ts in Buying a Business
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Buying a business can be an extremely
frustrating exercise. It is important that you plan and implement each and
every step in sequence and avoid the many caverns on the road to completing
the deal.
by
Robert Berman
Contributing Author
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From finding the right business or
franchise to buy, to finally accepting the keys to the front door - buying a
business can be an extremely frustrating exercise. It is important that you
plan and implement each and every step in sequence and avoid the many
caverns on the road to completing the deal.
(article continued below ...)
The following 10 points should always be in the back of your mind.
1. Do not buy or invest in a business that you
do not understand or are not familiar with.
This does not mean that you
have to know every detail of the management and operation of that specific
business. Hopefully, you will receive specific training from the current
owner. What it does mean is that you should, at the very least understand
the primary principles of the business. We all understand the principles
behind a retailer; buy product that appeals to the consumer at the lowest
possible price and sell it at the highest price possible while maintaining
the lowest overheads simple! But, if the business you are considering is in
the disposal of toxic waste, understanding the basic parameters of how the
business operates and hence makes a profit could be completely foreign to
you. The current owner of any business that is listed for sale will always
tell you that running the business is relatively easy. It probably is
relatively easy for the seller; he has had many years ! of experience that
make it easy.
2. The complexities and timing of the
transferring of knowledge from the seller to the buyer is relative to the
type of business that is being acquired.
A business that is very
seasonal, should have a minimum of one full year of support from the seller
in order to learn what occurs and how to manage and operate the business
with each and every season. Make sure that you have an agreement on how and
when the support and transferring of the seller s knowledge will take place.
As an example, will you require that the seller be available some evenings
and/or weekends? Is the seller planning on taking a three-week vacation in
Europe the day after closing?
3. Before you buy a business, set a top price in
your mind, that you can afford and that you think the business is worth.
Don't ever be afraid or
embarrassed to walk away. Don t become so involved in the actual buying of
the business that actually consummating the deal becomes more important and
exciting than the acquisition of the business itself. No business that I
have ever seen is worth buying at any cost. Do not let yourself get caught
up in the its only another $25K routine!
4. If you buy the shares of a business, you are
acquiring everything, that includes tax liabilities, lawsuits, and debt.
Those that exist now and those
that might appear in the future. There are methods whereby you can purchase
the shares and the assets and not the liabilities. In this case, the
liabilities fall back on the seller. However, you must remember that even if
you do not buy the liabilities, as you own the shares, any and all lawsuits
will be directed towards you (the corporation). The previous owner may have
given you a multitude of save harmless clauses, which basically means that
he will be responsible for any lawsuits or claims made against the company
for things that occurred prior to you acquiring it. If something were to
happen to the previous owner or he looses all his money in the stock market,
you will end up being responsible for all of those liabilities.
In other words save harmless clauses are only as good as the person
behind them. It is better to uncover any and all potential problems and deal
with them before closing then it is to rely on save harmless clauses. As
well, even if the seller is prepared to take care of any liabilities that
are from the period that he owned the business, that might arise in the
future, the time burden of dealing with those liabilities when they surface
will still be your responsibility. It will be your company that will have to
bare the potentially negative exposure and it will be your company that may
be sued, and secondarily it may very well affect your future liability
insurance rates as those rates are based on historic company claims.
5. Look at financing alternatives ,
owing the seller some money will give him an incentive to transfer his
knowledge (he has a very good reason to help you succeed, he wants to get
the balance of his money) and it will give you something to negotiate with
if there are any financial disputes that appear after you have acquired the
business. You can usually obtain much better terms from the Seller,
depending on the Seller s reasons for divesting himself from his business,
then you will from a bank or other financial institution.
However, you must be aware of one pitfall in borrowing money from the
seller. In most cases his Non Compete Agreement, if there is one, will have
a clause that states if you do not live up to the terms and conditions of
the Loan Agreement that his Non Compete Agreement is null and void. In other
words, you miss one payment and the previous owner may become your biggest
competitor.
6. The seller's net weekly, monthly, and yearly
cash flow is likely to be higher than yours
due to the fact that he is not carrying the debt you incurred to buy the
company. The seller also has years of experience and is likely to make fewer
business errors and he will be much more efficient.
7. Warranty issues in any company involved in
creating goods or supplying services can be a major liability.
Most small businesses do not accrue any reserve for warranty expenses. It is
important that the cost of warranty issues be resolved with the seller prior
to acquiring the business. If you purchase the shares of the company, you
are accepting any and all warranty liability costs and issues for warranty
claims in the period prior to acquiring the business. Do not accept
statements from the seller that warranty costs are very low. Very low in the
seller s mind could be very high to you. Warranty bill backs, if there are
to be any, to the seller should be defined in the agreements including labor
costs (what rate) and material costs and terms of payment (will it be
deducted from the buyers debt to the seller or invoiced to the seller
weekly, monthly or quarterly and on what payment terms).
8. If you are acquiring a service business,
remember that you are primarily buying a business whose assets are people.
Buying people is always a dangerous game, because you can never be 100% sure
that the people will stay on after you acquire the business. Before
acquiring a service business, investigate the market for the skills of the
types of individuals that you will be employing. Can your employees obtain
equivalent and or better paying jobs somewhere else, is there a market
shortage or a glut? This can usually be accomplished by reading the local
newspaper classified ads. If you are looking at acquiring a business that
does locksmith work and the local classifieds have ten advertisements from
your potential competitors looking for locksmiths you may be acquiring a
staffing problem! You can also contact some recruitment agencies in the area
the business is located in and ask them if they have a lot of call for, or
do they have a lot of people looking for work with tho! se disciplines.
9. Once you have found a business that you want
to acquire and have basically come to an agreement with the seller on the
major terms and conditions one of the parties, the seller or buyer will
draft the agreements.
The party that drafts the agreements goes to his lawyer and has him produce
a set of agreements that will be the agreements that both buyer and seller
sign in order to consummate the transaction. The reason the term draft is
used is because they are a set of documents, created by a party on one side
of the transaction that have not yet been agreed to, or vetted by the other
party. You may think that it is more economical for you to have the seller
draft and it probably is, at least up-front. But it makes it a lot harder
for you to add/or change things. If you draft then you start off with
exactly what you want and the seller must take exception.
Conversely, if the seller drafts you are the one who must take exception.
People have a tendency to accept the smaller things when presented to them,
rather than appear petty by saying they want it changed. I have found that,
in general, the party that drafts gets more of what he wants than the party
that doesn't. As well, your lawyer will add the protection clauses that are
appropriate for you as a buyer, where the seller s lawyer will generally not
include those clauses.
10. There are always downsides or negatives with
any business. The
seller will always disclose all the upsides and the positives, the
challenge, which is part of the due diligence exercise is to figure out what
the negatives and downsides are.
About the Author:
Robert Berman is a business consultant specializing in business
development, strategic planning, acquisitions & mergers and international
sales & marketing. He has been a columnist for the National Post Newspaper
under the byline of "The Business Doctor" and he has authored "The Business
Buyer's Manual". He may be reached at Robert.Berman@businessbuyersmanual.com
http://www.businessbuyersmanual.com
February 2006
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