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When you put an ad in a magazine, send out a sales letter, or put up a web
site, you want results. You want your prospects to contact you and to buy
from you; you hope to get a flood of calls and sales.
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If your marketing isn't generating the results you want, then it's time
to change your marketing strategy! Don't expect to improve your results
using the same strategy.
Here's an example. A search engine positioning firm I work with was
having trouble generating leads. Yes, in spite of their superior ability to
put their site at the top of the search engine listings and do the same for
their clients, they were hardly converting any of their site visitors into
leads and then clients. They were getting well over a thousand visitors a
week to their site and generating at best a single inquiry per week.
Think about this for a minute. Most people assume that getting your web
site to the top of the search engine listings will solve all their web
marketing problems. The reality is that it doesn't matter how many visitors
you get to your web site (or how many sales letters you send or ads you
place,) if you aren't generating leads and converting them to sales.
The search engine positioning firm I was working with has many satisfied
national clients, are highly skilled and great people to work with, but
their marketing strategy was broken. Their website looked very similar to
their competitors' sites. In fact, with a lot of information about what they
do and who they are, it read like a blend of the information found on
websites of other firms who offer similar services.
Many small business owners look at their competitors' marketing materials
and cobble together the information for their own pieces based on what they
see. The problem with this approach is that they are copying a strategy that
isn't working for someone else. Once they publish their materials, someone
else copies the same stuff and tries to make it work. Know anyone who has
done this?
Nine times out of ten, marketing materials put together in this way lead
with the company name and then list services or features. I can guarantee
that if you are using this approach to marketing your business, you re not
happy. This marketing strategy doesn't work.
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Is your marketing working? Ask yourself the following questions:
- How
many leads did my web site generate relative to the number of visitors it
gets?
- How many leads did my ad generate relative to the cost and number of
people who saw it?
- How many leads did my sales letter generate relative to the number of
letters I sent out?
- Then ask yourself: - Given the number of leads generated, how many did I
convert into sales?
- What was the dollar volume of sales generated from each lead?
It's not a matter of time, either. If your marketing materials aren't
pulling in clients within a few days, they're not going to do any better if
you keep running them for months.
This client had the same problem with his marketing that my Dad has with
his boat; he just couldn't let go. After years of being dragged up and down
a rocky beach, my Dad's aluminum skiff has lost many of the rivets in the
bottom.
Put it in the water and throttle up the outboard, and fine sprays of
water push up through the small rivet holes as you pick up speed. Everyone
in the boat gets an upside down shower. Wherever you're going, you arrive
damp.
Every year, the family tries to get Dad to replace his skiff, but he's
had it so long he can't bring himself to part with it, even though its not
doing the basic job of keeping water out.
Is your marketing like my Dad's boat? You've used it for years but it's
not generating enough new business. If so, then it's time for a change. It's
time to use a marketing strategy that puts you on top.
About the Author:
The author, Charlie Cook, helps service professionals, small business
owners and marketing professionals attract more clients and be more
successful. Sign up to receive the Free Marketing Strategy eBook, '7 Steps
to get more clients and grow your business' at
http://www.marketingforsuccess.com
January 2006
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